Please read and follow the instructions below as this is part of our Terms and Conditions when you order from VerySelection.com:

1. Order cancellation and refund policy

Please contact our customer service centre via service@veryselection.com to check your order status or you can login into your account to view your order status:
 1) If your order has not been shipped, you can cancel it for a full refund;
 2) If your order has already been shipped, you may return the item in its original condition (unused and unopened) to us within SEVEN days of receiving the products. In this case, we will refund you the payment excluding actual shipping fees already incurred. 
 
Please note that the refund will be issued to your Paypal account if you use a Paypal account to pay your order. If you use wire transfer (T/T)/MoneyGram/Western Union or Paypal debit/credit card service to pay for your order, we only credit the refund value with gift voucher code to your account at VerySelection.com instead of transfer the refund to your bank account.   
 
2. Please follow these steps to return your products
1)  Contact customer service via service@veryselection.com and offer the relevant information of the order, especially the Order number and the return product code.
2)  Describe complete reasons for return. If the quantity of what you want to return is not the same with that of what you have ordered, or a few are damaged, please take photos of packaging and practicality of jewelry SEVEN days of receiving the products.
3)  Our customer service will check and reply how to procedure the return and refund process.
4)  Return your items
5)  We received items and refund your money or keep the refund value into your account for next order.
 
Please Note : All returns request must be sent back within SEVEN days of receipt of the item. We only accept products in their original condition.
Besides, you can apply for return via login into your account at VogueSelection.com, click your "order history " on the left-hand side of page, view the detail of order and click "return" to open the return application form, submit after filling essential information. Our customer service team will get to handle your issues within one working day.
 
3. Refund for the missing item
For "missing" products, please email the product code of missing items to service@veryselecion.com in SEVEN days since package arrived. We will check out stock history and refund the missing item once we confirm. We will refund the missing item and the extra postage you paid for the order to your Paypal account or send a gift voucher code to your account at VogueSelection.com as compensation if you didn't use Paypal account to pay for your order.
 
4. Refund for the defect item
For "defect" products, please email the product code of defect items and attach the images of defect items to service@veryselecion.com in SEVEN days since package arrived. We will refund the defect items you paid for the order to your Paypal account or send a gift voucher code to your account at VogueSelection.com as compensation if you didn't use Paypal account to pay for your order.
 
5. Return and refund an unwanted product
If you are not happy with any item in your order please email to service@veryselection.com within SEVEN days of receiving the products. Providing the item is returned in perfect condition and in its original packaging we will refund the amount you paid for that item. The shipping cost already occurred cannot be refund in this case. Please note, customers need to responsible for full shipping fee and custom fee on returned items. It is recommended for customers to use a shipping method with tracking number and lower down the value of package on the postage label as VogueSelection.com cannot be responsible for items lost due to its carrier while in transit.
 
6. Return for missing package
If you are not receive your package after estimated shipping time, please contact us via service@veryselection.com and provide your order number to us. We will check with our carrier for further details. If the shipping address is completely right and missing delivery during shipping, we will do the full refund for your order. Refund will be sent to your Paypal account or send a gift voucher code to your account at VogueSelection.com as compensation if you didn't use Paypal account to pay for your order. If the missing is caused by an uncompleted shipping address, we cannot responsible for the missing package and no refund will be issued.
 
7. Return to Our Address
Recipent: SULAN YE
 
Rome 601, 22#, Longda Garden, Longdong Community, Longgang District, Shenzhen City, Guangdong Province, P.R.China, 518116
 
Phone Number:0086-13715134410
 
It is recommended for customers to use a shipping method with tracking number,as VerySelection.com cannot be responsible for items lost due to its carrier while in transit.
 
8. Refund Processing Times
Once we receive the return items or our customer service confirm the refund processing procedure. Refund will be in your PayPal account in about 1 business days if you use your Paypal account to pay for the order. If you use wire transfer (T/T)/MoneyGram/Western Union or Paypal debit/credit card service, refund goes to your account with gift voucher code automatically, then you can use the gift voucher code for your next order.
 
You can also call or email to service@veryselection.com if you have any questions about the Return & Refund policy.

VerySelection.com - Wholesale Jewelry China Wholesale Accessories China

VerySelection.com is a jewelry and accessories wholesaler that carries top quality botique style products. We are located in Shenzhen,China,one of the busiest economic and trade city in China.We are proud to bring an amazing wholesale jewelry and wholesale accessories to our customers.
VerySelection.com only do the top quality wholesale jewelry and wholesale accessories with competitive price. Our product line include a wide selection of wholesale earrings,necklaces,bracelets,brooches,hair accessories and much more.
VerySelection.com is being updated on a weekly bases with the latest styles and items.Our professional sourcing team is dedicated in sourcing the top quality and enhancing the variety of our products in fashion field; the web-team strives to provide a friendly and secure environment for our customers to shop;the operation team keeps high efficiency to process customers order and enquires.
As a premiere online wholesale jewelry and wholesale accessories shopping destination,we understand how important to listen to our customers' voice,therefore providing best customer service to each individual customer.